Welcome Package

$6,500 + 200 Free Spins

Across up to 4 deposits

Contact Woo Casino

If you need help with your Woo Casino account or have a question about our services, contact support@woocasino.wtf. Our support team can review your query and provide information relevant to your situation.

Woo Casino operates under licence No. 0000002 from the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 from the Comoros Autonomous Organisation of Financial Affairs.

How to get in touch

To contact us by email, send your message to support@woocasino.wtf. Please use the email address linked to your account where possible, as this can help us identify your account and respond more efficiently. Do not include your password or other sensitive security information in your message.

For faster assistance, include the following details:

  • Your account email address or username
  • A short, clear description of the issue or question
  • Any relevant transaction, game or account details
  • Screenshots, if they help explain a technical problem or error

You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. If your message concerns responsible gambling, please say so clearly so it can be directed appropriately.

Support will review your email and usually reply within 24 hours, although response times may vary depending on the nature and complexity of your request. Please avoid sending multiple emails about the same issue, as this may slow down the review process.