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Cookies Policy

This Cookies Policy explains how Woo Casino may use cookies and similar technologies when you visit or use our website. It describes the purposes these technologies may serve, the choices available to you, and how changing your browser or device settings may affect your experience. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

Woo Casino operates under licence No. 0000002 from the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 from the Comoros Autonomous Organisation of Financial Affairs.

What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet, or other device when you visit a website. They allow a website to recognise a device, remember certain information, and support features that help the website operate as intended. Cookies do not usually contain information that directly identifies you, although information associated with a cookie may sometimes be linked with other information held about you.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The period for which a cookie remains active depends on its purpose and the settings used by the website, your browser, or the relevant service provider.

We may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage, and device or browser information. In this policy, we refer to these technologies collectively as cookies unless a different description is necessary.

Why cookies are used

  • To help the website load, function, and remain secure.
  • To remember information such as language, region, or other settings you select.
  • To support account, login, session, and security functions where available.
  • To understand how visitors use the website and identify areas that may be improved.
  • To help provide relevant content, communications, or advertising where permitted.
  • To detect unusual activity, prevent misuse, and support responsible operation of the website.

Types of cookies we may use

The cookies used on a website can be grouped into different categories. Some cookies are necessary for core functions, while others are optional and are used to improve performance, understand usage, or support marketing activities. The cookies available may change as the website, its features, or its service providers change.

Strictly necessary cookies

These cookies may be needed for the website to operate. They can support navigation, security, fraud prevention, account access, session management, and the delivery of pages or services you request. Because these cookies may be essential to the operation of the website, they may not be available for optional disabling through every preference tool. If you block them through your browser, some parts of the website may not work correctly.

Functional cookies

Functional cookies allow the website to remember choices and preferences. For example, they may remember settings selected during a visit or help provide a more consistent experience when you return. If these cookies are disabled, you may need to enter information or select preferences again. Certain features may also be less convenient or may not operate in the same way.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website, such as which pages are viewed, how visitors move through the site, and whether an error occurs. This information is generally used in an aggregated or otherwise organised form to understand performance and improve design, content, accessibility, and reliability. Analytics information may be processed by technology providers acting on behalf of the website.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content, or show content that may be more relevant to your interests. These cookies may be placed by the website or by third parties that provide advertising, measurement, or related services. You can usually manage these cookies through a cookie preference tool, your browser settings, or controls made available by the relevant third party.

Security, fraud prevention, and responsible use

Some cookies and similar technologies may be used to protect the website, identify suspicious activity, maintain the integrity of sessions, and help prevent unauthorised access or misuse. In an online gambling environment, information from a device or browser may also support checks connected with account security, legal requirements, player protection, and responsible use. These technologies do not replace any identity, age, account, or responsible gambling checks that may apply.

Third-party services and information

Some cookies may be set by third-party service providers that help operate, secure, analyse, or improve the website. These providers may process information about your browser, device, website activity, or interactions with online content in accordance with their own privacy notices and terms. The use of a third-party service does not mean that every third party can access all information held by Woo Casino.

Third-party services may change over time. A provider may use cookies or similar technologies to recognise a browser, measure activity, prevent abuse, provide technical services, or deliver advertising. The information collected and the way it is used will depend on the provider, the service involved, your settings, and applicable law.

Links to external websites or services may be provided for convenience. Once you leave the Woo Casino website, the external service will be responsible for its own cookies and privacy practices. We recommend reviewing the relevant provider's privacy and cookie information before using an external service or submitting information to it.

Information that may be associated with cookies

Depending on the cookie or technology involved, information may include an internet protocol address, browser type, device type, operating system, approximate location, pages viewed, referring pages, session details, preferences, and information about interactions with the website. We may use this information with other information where necessary for security, administration, service delivery, analytics, or compliance with legal obligations. We handle personal information in accordance with our Privacy Policy and applicable requirements.

Updates and further information

We may update this Cookies Policy when our website, technology, service providers, business practices, or legal obligations change. The updated version will be published on this page with a revised date where appropriate. You should review this page from time to time so that you understand the current approach to cookies and similar technologies.

This policy is intended to provide general information and does not describe every cookie that may be used at every time. The exact cookies, providers, durations, and purposes may vary according to the pages or features you use, your location, your device, and the choices you make. Additional information may be displayed in a cookie notice or preference centre.

For information about how Woo Casino collects, uses, stores, discloses, and protects personal information, please read our Privacy Policy. If you have concerns about privacy, cookies, or the handling of your information, use the contact or support options made available on the website. We will handle relevant enquiries in accordance with applicable requirements.